Why haven't I received my refund?
At the time you make a purchase at MATCHi, an equal amount is reserved in your bank account to ensure the card has coverage to complete the payment.
A reservation does not mean that the money will be charged to the account.
If you cancel a booking* the reservation will be removed after a few business days and the money will then appear in the account again. The balance will not be affected except for a cancellation fee of -12.50 SEK.
Without cancellation, the reserved amount is posted as a transaction on the first business day the day after the booked slot.
*According to the cancellation policy for the club.